FAQ
Most frequent questions and answers
Fuel trading involves high-value, high-risk transactions. Clear, documented procedures ensure transparency, reduce fraud, and protect both buyer and seller by setting expectations for each stage — from initial inquiry to final delivery.
Skipping or altering steps opens the door to misunderstandings, delays, or fraud. For example, issuing POP (Proof of Product) too early can expose the seller to risks, while lack of POF from the buyer wastes time on non-serious inquiries.
Yes, procedures can be adapted based on deal size, partner reputation, or jurisdiction. However, core steps like verification, documentation, and inspection should never be skipped. A customized procedure should still uphold industry best practices.
KYC ensures that all parties involved are legitimate businesses or individuals. It prevents money laundering, sanctions violations, and reputational risks — especially in cross-border transactions where compliance is critical.